Pretty Little Thing Clothing – A Rant

First of all, I’m sorry I’ve been away from my blog for a week today. You know what though? It is probably one of the first times I haven’t written sweet fuck all for my blog and not given a shit. That sounds really negative but I’m actually glad I didn’t. Instead of writing or even thinking about what to write I was chilling out with Dane playing games with some work friends and binge watching TV shows and films on Netflix.

Today’s post is one I knew I would write about as soon as I experienced the poor customer service with Pretty Little Thing. I feel bad outing them, but at the same time I don’t because the experience I had with them is something that NEEDS to be shared. I don’t want anyone else to go through the shit I have.

I want to first of all say that the issue I had/have STILL hasn’t been resolved and it has been over a week now.

I also want to say that although I have had an appalling experience with Pretty Little Thing the first time (and only time!) I shopped with them, it doesn’t mean everyone will. I’ll elaborate on this however…

I can’t remember which blogger or YouTuber I heard about Pretty Little Thing from but I had never heard anything bad about the brand before. I had a nose on their website for some stuff I could order for the holiday and I can’t remember how I did but I stumbled across some rainbow high-waisted shorts. I immediately fell in love with them but was so undecided about whether to order them or not. In the end I did as I knew they’d be great for the holiday in both the daytime and the evening, as well as for evenings out with Dane in the UK.

I decided to order a size up due to them being high-waisted and not really knowing what the sizes were like with Pretty Little Thing. On their website they were advertising about Β£1.00 next day delivery, which usually costs about Β£5.00. “Great I can get them tomorrow!” I thought to myself. There was a timer for it and I had about 5 minutes to order these shorts with the cheap next day delivery. So I add the shorts to my cart, put in all my information, the code for the offer and whatever else you do when ordering stuff online.

I payed through PayPal, fine the next day delivery offer was on there and everything, but oh wait, what’s this? It charged me for the bloody full price delivery! I found out through a sodding email from both PayPal and Pretty Little Thing.

Annoyed about how I’ve just been cheated my offer I took to Twitter to contact Pretty Little Thing about the issue. I tweeted them, I messaged them, I even did the same on their special customer service Twitter accountΒ (which hasn’t even been active for a month! :S). Have I heard back from either accounts? HAVE I FUCK.

Image taken from Pretty Little Thing official Twitter account

When you go onto the Pretty Little Things Twitter page the first thing you will see is a pink picture of them telling you how their customer service is down. This has been there since the start of August. At the time of writing this rant/post there are 55 replies to this image, including one of my own of people complaining about things. All sorts of things.

Same as me where they have been charged for something they shouldn’t have, people not receiving their parcels even though someone has “signed for them”, returns needing to be sent back but not being able to due to messages not being replied to and many more.

People have also stated how long they’ve been waiting for from one week, to almost a month. It’s pretty appalling really. I understand that they CLEARLY have some customer service issues right now, but when I had a look on Google about this obvious issue it appears to have gone on for ages now. It’s pretty bad.

It made me worry though from reading all the negative comments from shoppers about whether my shorts would even arrive! I mean I paid for next day delivery, I fucking expected it. I worried they wouldn’t arrive and if they didn’t, who would I have moaned to about it? NO ONE!

Luckily they arrived the day after and when I tried them on I was so gutted at first. They didn’t fit how I expected them to and they felt really tight. I was disappointed but I didn’t want to send them back due to the bullshit that everyone else had been through with the customer service, including what I had already been through. I sat smug and miserable for ages about it. It made me wonder if I had put on weight and feel crap. Then later on when I felt better I tried them on again and they felt better.

Every time I tried them on they felt better and still a week on they feel better every time I put them on. So I AM happy with the shorts! I really am! Even though they could be a bit baggier. I actually love this outfit that I put together with them and will probably wear stuff like this in the UK as well as possibly on holiday in the chilly evenings.

Do you know what pissed me off more though? Not the fact that I was charged more for the delivery than I expected, not even the fact that I’ve still to this day been ignored by customer service (when it clearly shows on my Twitter messages that they’ve seen my message!) BUT that they had a FREE NEXT DAY DELIVERY code on their sodding Twitter page.

It has just made me feel like a complete mug and to be honest it still does. They have promotional codes all over the place for all sorts of things. I do feel like it’s a catch to get you to pay more for the delivery. I know this could just be me being annoyed about what happened, but something doesn’t add up.

Although I love the shorts I bought I definitely won’t be buying from from Pretty Little Thing ever again. Their shitty customer service and their shoddy past with it has just put me off. I work in customer service myself so I know what good service should be like. I didn’t even get an apology for the wait BECAUSE MY ISSUE STILL HASN’T BEEN DEALT WITH.

Do I care if Pretty Little Thing reads this post? Do I fuck. Read it and learn from it because you really need to sort out your shoddy customer service issues. It shouldn’t take at least 2 months to sort things out for people who have trusted to buy from you.

Good luck is all I can say.

Have you shopped with Pretty Little Thing? If so have you had issues? What sorts of issues if any? Share any rubbish customer service stories too! I love to hear about them.

I do apologise for the rant, but as a blogger I sometimes feel it’s my duty to write good reviews as well as bad ones.

Until next time, take care all and I hope you’re all well!

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Life Lately… A Roller Coaster!

Wow it has almost been a month since I wrote a life lately post! Just goes to show how busy I was with getting on with life that I haven’t really written a massive update.

I’ve just got back from a late shift at work and I’m sat in the living room, with Dane cooking me dinner as I binge watch YouTube videos. OH WHAT AN AMAZING LIFE I DO LEAD. END OF POST! πŸ˜› Sadly due to being so busy the weekend and the late shift yesterday I am a day late posting this… It’s worth the wait though… I hope. xD

I joke of course, this is intended to be a long read so make sure you have a hot drink handy to cradle as you read. Or at least save this post for your work break or a long journey. I hope it is as long as I am anticipating… THAT’S WHAT SHE SAID.

The first thing I want to talk about is how I went to see cKy on Friday night and how fucking amazing they were! I’ve been listening to them since I was fourteen years old and have always wanted to see them live. The last time they played a tour in the UK was in 2003. I didn’t even know of them at that point! Since then the only times they have played in the UK are festivals, and I think that was only once at Download in 2009… Or at least around that time.

SO when I saw at the start of the year that they had announced a UK tour and a date in Birmingham, I KNEW I had to go! At first Dane wasn’t so sure as I think he imagined it would cost a fortune due to it being cKy. I knew it wouldn’t be too expensive due to the original venue so when we found out it would only cost us Β£15.00 each Dane was more into the idea. I was going to go all along anyway so yeah. πŸ˜›

So the morning the tickets went on sale I was at work so Dane booked them. It did sell out but the venue changed to a bigger one so that more tickets could go on sale… I assume anyway!

I swear the couple of months we waited to go to the gig really flew by and I was so excited and nervous the day of the gig. Of course I was excited to finally go and see a band I’ve been waiting to see live for over 10 years. But I was also really nervous because of various things. Due to wanting to see them play for so many years the anticipation of being able to make sure me and Dane got a good place to sit or stand was making me anxious. I also wanted to try and meet the band before or after too, which again was making me extremely nervous.

Well I needn’t have been nervous and anxious as the gig itself was amazing! Me and Dane decided to sit towards the back by the bars so that we could get a good view and sit down without being bashed around. I do regret not being near the front but at the same time I got the same sound and a great view of everything that was going on just as well.

Before the gig we picked up some merchandise from the stand. I picked up a baseball t-shirt which I cannot wait to wear! The material is lovely and soft and when I tried it on it looked awesome. Dane got himself a t-shirt too but he picked up the tour one which looks awesome! I can see me stealing it. πŸ˜›

After the gig we hung around for a bit inside the venue and picked up the support bands CD, they were amazing and the singer/bass player had a double bass AND is left handed! I’m a left handed guitar/bass player so whenever I see lefties like myself it makes me very happy. πŸ˜›

We went around the back of the O2 Academy to see if any of the band mates were around and low and behold there was Jess! My favourite member of cKy! I didn’t actually think I’d be able to meet any of the band, let alone my favourite. I went down and after allowing people before me to “have their turn” in talking to Jess, having pictures and things signed it was my turn and I was shaking with nerves. I’ve always been nervous when meeting celebrities like anyone is but I don’t ever remember feeling this nervous before. I was shaking all over and I didn’t know what to say!

Jess was lovely though and both me and Dane had a chat with him about when he last toured with cKy, how they played Download years before and even about what he was doing that night after the show. I even recommend some bars in town for him to go and drink at. It was awesome and he signed my ticket as well as having a picture with me.

I went home feeling on top of the world and the 14 year old Nat who was starting to come out of her shell was ecstatic and like nothing could get her down. That’s somewhat how I’ve felt in my 27 year old self since Saturday night… πŸ˜›

OH and you know what? The next day Chad liked a comment I left on one of the videos cKy put up on their Instagram from the gig. This just added to how happy I had felt the night before. Sorry about the obvious phone call that I print screened what Chad liked… I was on the phone to my dad at the time. πŸ˜›

That was the biggest thing I wanted to talk about in this post BUT I also want to talk about a couple of other things!

Friday I picked up a new PS4 game as I hadn’t bought myself one since Mafia 3 and Pokemon Moon. I picked up Persona 5 and it’s one I have quickly fallen in love with! I know I love Pokemon but I haven’t been able to get into Moon that much right now sadly… Persona 5 reminds me of Pokemon a little bit to be honest but with an anime element to it. I’ll be writing more about it in my monthly favourites at the start of June but I’ll pop a trailer above so you can see what it’s all about. It came out recently so it hasn’t been out that long, but it’s been out in Japan since September/October last year! :O This seemed to be sold out for a while in the UK as wherever I looked online it either wasn’t available or was only available in limited edition steel cases which cost a FORTUNE! :/

Some good news (not that there is really any bad news in this post… Well not yet anyway!) my lips are finally looking like they’re healed after 3 fucking months of hell, pain and torture! Basically I hadΒ angular cheilitis, this whole post here explains what was wrong. After that post however I had to go back to the doctors to get some more treatment as the one I was given worked, but only to fix my eczema. I was given an anti-biotic cream which has worked marvellously! Although this being said the infection did come back and I had to apply the cream again last night. So far it looks like it has healed. I’m hoping so for various reasons…

Due to how sore my lips have been I haven’t been able to wear ANY lip products bar lip balms… Yep no lipsticks at all. I have really missed not being able to wear any and to be honest due to how the infection can contaminate lip products I am now kinda too scared to wear any of my lipsticks in case the infection hasn’t gone or returns… I’m going to give it until June to wear anything else.

Image taken from weheartit.com

As many people will know lipstick is the only make up I really wear and due to this it’s my “thing” especially since I’ve dug deeper into it and experimented with it by wearing darker colours. If there’s a lipstick I really miss wearing it’s definitely got to be my MAC lipsticks, which I am craving to wear lately. I really fucking sucks.

You watch though, as soon as I start wearing my lip products again I’ll be writing ALL THE LIPSTICK POSTS! πŸ˜›

I don’t think I really made a post about this but me and Dane are going on holiday in September! YAY! We’re both super excited for it as we weren’t planning on going on holiday until we could afford to go to Japan. My parents were kind enough to offer to pay for us to go and have it as an early Christmas present. Of course we need to get our own spending money but that isn’t a problem! We have already started saving and we’re doing really well so far. EEEP SO EXCITED! By the way, we’re going to Fuerteventura again. πŸ˜›

Speaking of “holidays” me and Dane were going to book ourselves a short couple of day trip to London for our anniversary but sadly we aren’t going to now… We got super excited about all the places we would go and visit, as well as places to go shopping and have food at. The reasons for not going ahead with it are money, money and money.

Not only do we have our holiday to think about and save up for but we also have bills to think of. I have my car insurance to renew again soon and of course having our own house isn’t cheap… So yeah.

We can always go to London at the end of the year around Christmas time, or in the New Year for my birthday. πŸ™‚

This is another bit of good news! I’ve started to be more active on my Twitter and Instagram pages which of course is good news! I was really anxious with using Instagram for my blog to be honest due to all the hashtags and well dickheads on there. πŸ˜› Sadly due to this I won’t be putting any pictures of myself on there. The only place I do that is on my personal Instagram page, which is private. πŸ˜›

Don’t forget if you want to give me a follow on either of those accounts it’s @maybeecoffee for Twitter and @theremightbecoffeeblog for Instagram.

Image taken from The Latest Kate

Finally I want to talk about what makes this life lately post a roller coaster… My mental health isn’t good right now. It’s actually gotten bad enough that I am seeking getting counselling… Again. Urgh. Also that picture by The Latest Kate is so accurate for how I feel in life right now… I just wish I could think that way when I have bad days.

Image taken from The Latest Kate

This isn’t something I was expecting to have to do ever again and whilst my mental health isn’t bad in suicidal sense (although I DO feel suicidal from time to time… Yuck.) but bad in the sense my anxiety is just awful right now. I’m constantly overthinking things from work, home, friends, everything to be honest. I’ve been worse to be honest but it’s bad this time in the sense it is affecting my health. Even my doctor has told Β me due to stress and anxiety my bodies immune system is down. Not good.

So yeah. The few people I have spoken to about this has all said how proud they are of me for accepting that I need to do this for myself right now. I just hope it helps to be able to talk to someone. I feel like I bug my best friend Gab (hey! *waves*) and Dane with my problems… Even though deep down I know I don’t.

I’ll be keeping you guys updated with that stuff anyway to be honest. πŸ™‚

Other than that everything is… Weird. It’s a mixture of good and shit right now. I’m living for the good though! I’m trying to just live for the moment and have the best time I can with Dane. We both have a week off together soon so we can celebrate our anniversary. I don’t think we’ll be doing all that much other than going out for a couple of adventures, see some friends and chill out at home. πŸ™‚

Well my coffee is now bone cold and although I like cold coffee I think that means this post is over. πŸ˜›

How have my lovely readers lives been lately? Drop me a tweet about how you’re doing, or comment down below. Either way I’m happy with! I love getting comments and tweets. They make me happy. ^_^

I hope you all enjoyed today’s read and I hope you all had a lovely weekend. Until next time take care all!

I’m Hosting My First Twitter Chat!

Image taken from weheartit.com

Oh and it is so damn exciting! AHHHH!

GirlBoss Network recently put a tweet out there on their Twitter account (obvs!) asking for people to come and host chats for them. Of course I dropped them a tweet and asked if I could take part soon if not in the future. They said in the future at the time but the next day I got a message on Twitter asking if I could host this Sunday!

I’m a mixture of excited and nervous. I’ve never hosted a Twitter chat before so I’m nervous about not doing things I should be, or that my questions will be lame. Of course I am excited to take part in a chat that I’m hosting.

I love taking part in Twitter chats, especially blog related ones. It’s lovely to be able to talk and discover new bloggers through the chats. Of late I haven’t taken part in as many chats as I used to, but I intend to change that as of this week!

So, MY Twitter chat? What’s the topic going to be I hear you all ask? Well it’s going to be geek and nerd themed, OF COURSE!!!

I’m going to try and think of some questions from tonight now that the chat topic is set in stone.

The chat will be hosted for an hour and starts at 12pm this Sunday (20/04/17) over on my Twitter account @maybeecoffee

If you’re wondering what the Twitter handle is for GirlBoss Network, it’s here @GirlBoss_Net

So yeah I thought I’d share this exciting little bit of news today instead of a usual blog post!

If you have any questions to ask about the Twitter chat I’ll be hosting then please ask away in the comments down below or over at my Twitter account (@maybeecoffee).

I hope everyone’s weeks are going well so far! Me and Dane both have a week off work to get on with some finishing touches on the house, including the garden, hanging up some pictures, blah, blah, blah. OH and whilst I was mowing this grass this afternoon it started to snow… πŸ˜› It only went sunny AFTER it was finished. TYPICAL!!!

I’ll soon be writing a post about the artwork I have in the house, I’m so excited for that!

Would you guys like me to do a house tour next week if possible? Make sure to let me know!

Until next time take care all and have a lovely evening… Hopefully snow free! πŸ˜›

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